Cadangan akan ditunjukkan selepas menaip dalam input carian. Gunakan anak panah atas dan bawah untuk menyemak. Gunakan enter untuk memilih. Jika pemilihan adalah frasa, frasa itu akan dimasukkan ke carian. Jika cadangan adalah pautan, penyemak imbas akan menavigasi ke halaman tersebut.
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Bagaimana caranya untuk mencipta mesej berjadual dan menghantarnya kepada tetamu secara automatik?

To save time as a host and ensure guests always know how to check in and out and use your amenities, you can schedule messages to automatically send based on triggers like a new reservation, check-in, or check-out.

Personalizing templates with shortcodes

The templates can be personalized with shortcodes, which are placeholders you can choose that automatically fill in guest, reservation, and listing details. You can access shortcodes through a drop-down menu when you compose a message. You’ll also have to add the corresponding information for each shortcode in your listings, such as check-in and checkout times, or else the shortcode will display as unavailable in the message.

Scheduled messages

Common use cases for scheduled messaging and shortcodes (indicated in bold) include:

Sending a thank you message shortly after booking

  • Dear guest first name, thank you for confirming your reservation
  • I am excited to welcome you on check-in date on or after our check-in time, which is check-in time
  • As a reminder, here are our house rules: house rules

Sending a check-in reminder a couple days before the trip starts

  • The listing is at address and here are the directions: directions
  • The wifi network is called wifi name and the password is wifi password
  • Let me know if you need any advice about city

Sending a checkout reminder the morning before the trip ends

  • Quick reminder that checkout is tomorrow (checkout date) any time before checkout time
  • As a reminder, your confirmation code is confirmation code

Shortcodes

The full list of shortcodes includes:

  • Guest’s first name
  • Guest’s last name
  • Guest’s phone number
  • Check-in date
  • Check-in time
  • Checkout date
  • Checkout time
  • Total trip price
  • Average nightly price
  • Cleaning fee
  • Listing name
  • Listing address
  • Listing city
  • Wi-fi name
  • Wi-fi password
  • Confirmation code
  • Directions
  • Check-in Instructions
  • House Rules
  • House Manual
  • Guidebook
  • Getting around
  • Guest Access
  • Guest Interaction
  • Guest city
  • Guest country
  • Neighborhood
  • Number of guests
  • Number of nights
  • Number of bathrooms
  • Number of bedrooms
  • Number of beds
  • Primary host first name
  • Primary host last name

You can always choose to skip, customize, or send messages early, and you’ll be able to review a full timeline of every message sent for each reservation.

If you want to send these templates manually instead of automatically, learn more about quick replies.

Cipta mesej berjadual 

Apabila anda mencipta dan menjadualkan mesej untuk penyenaraian, ia akan digunakan untuk tempahan semasa dan akan datang. Mesej berjadual dihantar dalam zon masa penyenaraian. Selain itu, menetapkan bahasa templat memberi kesan kepada cara kod pendek anda diterjemahkan.

  1. Klik Peti Masuk, kemudian klik Menu
  2. Di bawah Tetapan, klik Mesej berjadual
  3. Klik + Mesej baharu
  4. Masukkan nama untuk mengenal pasti templat
  5. Tulis mesej anda dan masukkan kod pendek untuk menyesuaikannya
  6. Padankan tetapan bahasa dengan mesej anda
  7. Pilih Penyenaraian yang berkaitan dengan mesej ini
  8. Pilih tindakan yang mencetuskan mesej ini: Tempahan disahkan, Daftar masuk atau Daftar keluar
  9. Pilih masa sebelum atau selepas pencetus untuk menghantar mesej
  10. Klik Simpan


NOTE: Messages won’t be scheduled for last minute bookings or short stays where the trigger time is greater or equal to the lead time.

  • If a trigger is set for 2 days before checkout, but the stay is only 1 or 2 days long, the schedule will be skipped.
  • If a trigger is set for 1 day before check-in, but the booking is made last minute the day before check-in, the schedule will be skipped.

Edit mesej berjadual

  1. Klik Peti Masuk, kemudian klik Menu
  2. Di bawah Tetapan, klik Mesej berjadual
  3. Klik templat yang ingin anda edit
  4. Buat perubahan anda dan klik Simpan

Semak mesej berjadual untuk tetamu tertentu 

Anda boleh menyemak mesej berjadual yang lalu dan akan datang dengan menyemak jalur mesej tetamu dan dialog jalur mesej berjadual.

  1. Klik Peti Masuk, dan pilih jalur mesej dengan tetamu
  2. Di sebelah kotak gubah mesej, klik ikon mesej berjadual dengan jam


You’ll get a list of all scheduled messages that have been sent or skipped, as well as messages that will be sent in the future. If a guest has multiple reservations, each reservation’s timeline is collapsible.

Buat perubahan kepada mesej berjadual sebelum dihantar

Anda boleh melangkau, menghantar lebih awal atau mengubah kandungan mesej berjadual yang akan datang sebelum dihantar tanpa mengubah templat.

  1. Klik Peti Masuk, dan pilih jalur mesej dengan tetamu
  2. Klik ikon mesej berjadual di sebelah kotak gubah mesej
  3. Pilih mesej yang anda ingin Edit, atau klik Langkau, atau Hantar sekarang

Buang mesej berjadual daripada penyenaraian

  1. Klik Peti Masuk, kemudian klik Menu
  2. Di bawah Tetapan, klik Mesej berjadual
  3. Klik templat yang anda ingin buang daripada penyenaraian
  4. Pergi ke Penyenaraian dan klik Edit
  5. Nyahpilih penyenaraian dan klik Simpan


Hapuskan mesej berjadual untuk semua penyenaraian

Menghapuskan templat akan membuang semua mesej berjadual akan datang yang tidak dihantar untuk semua penyenaraian yang berkaitan dengan templat.

  1. Klik Peti Masuk, kemudian klik Menu
  2. Di bawah Tetapan, klik Mesej berjadual
  3. Pilih templat yang anda ingin hapuskan
  4. Tatal untuk mencari dan kemudian klik Hapuskan templat

Hosting with a team or co-host

If you host with a team, team members with guest management permissions will share the same set of scheduled messages, and all messages will be sent from the team owner. Any of the team members will be able to skip and edit upcoming scheduled messages, and create new templates that can be used by the team. Any saved messages you previously created will now be accessible in your team’s shared inbox.

If you host with a co-host, your co-host can access your scheduled message history and upcoming message list from each conversation’s message thread, and will be able to skip and edit upcoming scheduled messages. Your co-host will also be able to apply their own templates to your listing, but they won’t be able to view or edit your templates.

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